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VSI strives to provide excellent training and service support to our clients. We are aware that instruments of these types are important tools for your company, therefore service will be rendered promptly and in most cases within one or two days if sent to our facility. Please contact us if your unit needs maintenance, calibration or a refresher course on operation or applications. Quotes will be provided promptly.

Fact:
In order to meet and/or maintain most quality programs on quality control equipment, statements of calibration or calibrations must be performed every 6 to 12 months.

VSI is 17025 capable and follows original manufacturer's specifications.

We have recently implemented GageTrak to provide more in-depth certifications and tracking information.

All of the instruments certified will be within the original manufacturer's specifications.  The instrument's calibration function has been checked my performing a test calibration using precision secondary thickness standards which are traceable to the National Institute of Standards which are traceable to the National Institute of Standards and Technology (NIST).  The test calibration was found to be capable of producing measurements accuracy of the standards measurement within an interval of ± 5%.

How long will it take?
We understand how important your equipment is to your operation. Therefore, we give prompt attention to all repairs. A priority service is available that will guarantee turnaround of your unit within 48 hours of our receiving it for calibration. In most instances for calibrations, leak tests or training we can be on-site within a few weeks of notification or you may send your unit in for service, turnaround in about 2 days. Diagnostics and repair may take longer depending on parts and availability.